Shipping policy
Processing Time All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Shipping Rates & Delivery Estimates
- Domestic (India): Standard shipping — delivered within 5–7 business days.
- International: Delivered within 10–20 business days depending on the destination country.
Shipping charges are calculated at checkout based on your location and order weight.
Order Tracking Once your order has shipped, you will receive an email with a tracking number. You can use this to track your order on the carrier's website.
Customs & Import Duties (International Orders) International orders may be subject to customs duties and taxes, which are the responsibility of the customer. We are not responsible for delays due to customs.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of the expected delivery date and we will do our best to resolve the issue.
Contact Us For any shipping-related queries, reach out to us at lushstore.contact@gmail.com